Client, a leading credit solutions provider was offering a Customer Branded Soluftion allowing their customers to track and manage suppliers and also obtaining the client’s financial and government control list for monitoring suppliers.
Project Overview
- Initially developed the project as a tactical solution for key and successful clients. It was gradually enhanced as a strategic solution built on their core architecture forming a new revenue stream
- Requires extensive coordination with multiple project teams across the organization as the solution connects 14 separate client systems
Approach
- Onshore Solution Architect worked closely with the client to define user experience, portal solution, and integration points with other teams
- Clickable demo was implemented for Use Case Validation and Sales
- Global Team implemented the solution in 3 one-month Sprints consisting of parallel development tracks. It also involved a final System Integration Testing
Technology
- Web Sphere Commerce Server
- Java
- SOA / Mule ESB
- Oracle
- XML, XSLT
- Web Services
Business Impact
- Leveraged existing and new content to develop an additional revenue stream
- Launched product on time – It required close coordination of multiple vendors’ project teams and other stake holders. Alliance was recognized for playing a lead role in its success
- Active Engagement with Business Sponsors to prioritize and refine the solution to maximize ROI
- Transforming a “one off” solution into a multi-tenant solution
Alliance Success Factors
Active Engagement with the customer
- Participated in requirement walk-throughs to understand the product goals and provide suggestions based on past experiences
- Now, as part of the sales cycle, involved in providing customized clickable demos for sales demonstrations with potential customers
Close Coordination with client component teams and other vendors
- Weekly meetings to work through system touch points and interactions
- Regular communication of design and coding concerns through both onshore and offshore teams
Partnership with Client’s Program Management and Architecture Teams
- Adhering to all client templates, processes, and guidelines, and acting as an extension of the systems management team
- Highlighting risks and identifying steps for mitigation through program management
- Alliance’s system architecture document was selected as an example of how other components across the client organization should be filling in the client-provided template
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