Submitted by kbohini on July 23, 2010 - 11:24am.Once outsourcing emerged as a way of conducting business, the costs involved have been a dominant driving force in the decision making process. Customer requirements challenged the outsourcing service providers as they evolved their service offerings through onshore, nearshore, offshore and onsite delivery models. To address their client’s hesitance to outsource, the service providers evolved their delivery models. A hybrid model emerged that combined the talents of onshore, offshore and onsite delivery.
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